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Terms and Conditions

Full Payment

Due 60 days prior to departure. Payments made within 21 days of departure must be in the form of a certified check or credit card.

 

Passenger Information

Due to newly introduced security measures, any name change including minor spelling corrections may require airline reservations to be canceled and rebooked. Reservations are subject to availability at the time of rebooking. Once full payment is received, airline tickets will be issued.

Subsequent name corrections will be subject to an airline rebooking fee of up to $250 per ticket. Holy Land Voyager will not be held responsible for the denial of services by a carrier due to any name discrepancy. Name changes must be advised in writing. Passengers are responsible to ensure that Holy Land Voyager has the correctly spelled name, address, e-mail for all passengers. Names printed on the invoice must exactly match the first and last name written in their passport (middle names or initials are not needed). Holy Land Voyager will not be responsible for passengers who do not receive an invoice or documents due to inaccurate information.

 

Suggested Tipping

We recommend the following guidelines for tips:

  • 4 seater - $70 (i.e. 2 pax) – per day
  • 7 seater - $90 (i.e. 3-5 pax) – per day
  • 10 seater - $110 (i.e. 5-7 pax) – per day
  • 10-19 passengers: Guide $10, driver $5 – per participant per day
  • 20 passengers and more: Guide $8, driver $4 – per participant per day

 

Travel Documents

Will be sent via e-mail approximately 21 days prior to departure, provided that full payment (cleared check or approved credit card) is received at least 60 days prior to departure. Passengers are responsible to ensure that Holy Land Voyager has the correct e-mail address. Holy Land Voyager will not be responsible for passengers who do not receive an invoice or documents due to inaccurate information.

 

Cancellation Policy

Once a partial or full payment has been made, cancellations will only be accepted in writing. Cancellation terms will be applied based on the date that the written cancellation is received.

All cancellations must be made in writing and be received prior to the tour departure date. Cancellation fees are subject to a processing fee of $50 plus any hotel and/or supplier charges incurred.

CANCELLATION:
Tour packages without cruise:

  • Up to 60 days prior to departure: $100 p.p.
  • 59 to 31 days prior to departure: 50% of tour cost
  • 30 days to day of departure/no-show: 100% of tour cost

 

Peace of Mind - Travel Protection Program (POM)

Cancel for any Reason - Choose to protect yourself with our 'PEACE OF MIND-CANCEL FOR ANY REASON' program. Should you cancel your trip in writing up to 72 hours before your departure for any reason, you will receive a full refund of monies paid less the cost of your registration deposit and the cost of the POM program. The cost of the program is a non-refundable payment of $250 per person. For more details, please inquire when booking your trip.

IMPORTANT NOTES: The POM is available exclusively for Israel-only tours, covers land only services and does not apply to airline tickets. The POM program can be purchased up to 30 days prior to your scheduled departure date and does not apply to private tours.

We strongly recommend purchasing Travel Insurance through Traveland at 1-800-246-0452, ext. 223 (or your choice of insurance provider). Note: Some insurance programs provide more comprehensive coverage when the policy is purchased in proximity to your initial trip deposit. For further information please contact your chosen insurer.

 

 

Credit Card Form

Looking for a credit card form to make a payment? click here

 

Full Terms & Conditions

Want to read our full terms? click here